What the law says about taking a taxi if you have a disability
It’s against the law for drivers not to take you on a journey because of a disability or for bringing an assistance dog. It’s also against the law for taxi and minicab operators not to book a vehicle for you for those reasons. They are not allowed to charge a wheelchair user more for their journey.
If there are vehicles available and they refuse to take you because of your disability, the driver or operator could be fined up to £1,000 or lose their licence.
You can read more on the government website. Click on the logo below.