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Citizens Advice Sheffield
Citizens Advice Sheffield offers free, impartial, confidential advice in the following areas:
- welfare benefits
- consumer rights
- energy and debt advice
- employment
- immigration
- housing (Legal Aid casework and representation)
There are many ways to access the service:
- phone Adviceline on 0808 2787820 (freephone, open Monday to Friday 10am to 4pm, excluding Bank Holidays)
- email getintouch@citizensadvicesheffield.org.uk
- visit a Community Access Point (CAP) located at familiar community venues across the city (Howden House, Manor Park Centre, Firth Park Library, Jordanthorpe Library, Lowedges Community Centre, Tinsley Forum, Zest Centre, Pakistan Muslim Centre). Find days and times here How to contact us - Citizens Advice Sheffield
- Full contact information for all of our services, including details of our Language Lines, Advocacy Hub, and Deaf Advice service can be found at www.citizensadvicesheffield.org.uk/get-help/
Citizens Advice Sheffield are the lead providers of Sheffield Advocacy Hub. More information can be found at https://sheffieldadvocacyhub.org.uk/
Our other advice lines include:
Energy Affordability Helpline (Gas & Electricity) 0800 448 0721
Help to Claim Universal Credit 0800 144 8444
Consumer Helpline 0808 223 1133
Pension Wise 0800 138 3944
Additional information
We provide language lines in Arabic, UrduSomali. We can also use interpreters for other languages, where necessary. Our deaf advice service provides advice and support for BSL users and the deaf community. Community Access Points are set up in accessible locations around the city for people with limited digital skills or access to ensure that they can connect easily with our advisors.