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Domiciliary care:
We work with each service user to help them develop a Person Cantered Plan. We work with the person’s wider circle from family members to friends and advocates to ensure the plan truly reflects their needs and preferences. We ensure support/care plans are reviewed regularly so that they continue to be appropriate and effective. The Plan will be monitored to ensure that service users goals are being met and new goals set to ensure people are assisted to reach their potential. To maintain our standards of excellence, each Service users’s complete satisfaction is important, we carry out an initial personal assessment in the Service users’s own home to determine each person’s circumstances and requirements.

Then we complete a full risk assessment of your home and record all this information in your Care or Support Plan. Once completed we ensure that we select only the most suitable support staff for each particular assignment. We regularly monitor the standard of service we offer, encouraging feedback of complements, complaints or constructive criticism.

Most specialist needs can be catered for, be it physical or mental care needs, by staff with the appropriate knowledge and expertise. We ensure that all Care Workers are as reliable and dependable as possible.

Some of our services include:

• General companionship

• Washing and dressing

• Help with going to bed

• Medication assistance

• Shaving

• Cooking meals

• Light household duties, such as cleaning and laundry

• Shopping for food and small general household items

• Night sitting

• Accompanied visits to appointments and social outings.Paying bills, collecting pensions.
  
  We also provide:
  Dementia care
  respite care
  complex care
  hospital discharge care
  companionship
  night care
  live in care.