We focus on improving support and knowledge around self-injury.

How We Do This

• offering safe spaces where we listen and never judge, and demonstrating the impact of this support
• creating experience-led tools and information on topics clients tell us they want to know about
• promoting better models of support through training health and social care workers of the future
• working with researchers and policy makers to make sure what people tell us they want is put into practice

• We run a UK-wide multi-channel support service for people affected by self-injury, trauma and abuse with protected women-only sessions
• We run a regional peer support service for people who have been to A&E or Urgent Care for self-harm treatment
• We develop up-to-date, reliable and free information and self help tools for anyone to use
• We run training and consultancy to share knowledge and expertise with a wide range of staff, especially in health, social care and education
• We partner with other organisations and researchers to find out directly from those with lived experience of self-injury find helpful in their lives.

Text and Helpline Support Services
Helpline Support - Mondays and Thursdays 7pm-10pm. Call 0808 800 8088 for free.
Text Support - Mondays and Thursdays 7pm-10pm - 07537 432 444.

On Monday nights, we’re staffed by volunteers of all genders. We understand that many people who’ve contacted us in the past appreciated that we were made up of self-identifying women volunteers, and we felt it was important to preserve this space, so on Thursdays we’re staffed by self-identifying women only. However, all genders are welcome to contact us on both nights – we will happily support people of any gender, every time we’re open.