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Family Intervention Service

What is the Family Intervention Service

Our Intervention Workers offer support and advice to families to empower them to make positive changes.

The Family Intervention Service support and empower families across the city with a wide range of needs

We offer short term support such as signposting or advice sessions as well as longer-term structured pieces of work.

We have strong links with local schools and community groups and work closely with these partner agencies to ensure the right support is in place for families.

How will the Family Intervention Service help me

Your intervention worker will work with you, the services already involved with the family and important people in your lives to help you achieve your goals.

Your worker will visit you in the family home and will talk with your child or children to find out how they feel and what they want to happen.

They will organise regular Team Around the Family meetings (TAFs) with you and your support network to review the plan of support and make sure everyone is working together to support you to make the changes you want to achieve.

What our families say...

  • "You fought for me, believed in me, went above and beyond and made me feel accepted and normal. our support was just what we needed to point us in the right direction."
  • "It is not an understatement to say that your support has changed our lives! My child’s
    confidence has grown so much. Thank you from the bottom of my heart."
  • "She gives me time to be completely honest, without judgement. I can see light at the end of the tunnel"

If you feel that your family has many support needs and you need a key worker to coordinate a range of support for your family, speak to your midwife, health visitor, or school pastoral support. You can complete an Early Help Assessment together.

The Early Help Assessment will explore your family’s strengths and needs. It will help you and the people already working with your family understand what more can be done to help you. It will also determine if additional services are needed.  


If you don't feel able to speak to the professionals already involved with your family, you can call 0114 203 7485. However, it's better to speak to the professionals already involved with your family. They know your family and can offer additional support.