Citizens Advice Sheffield offers a range of free advice services to help you find a way forward, whatever the problem. They provide independent advice on consumer rights, debt, energy affordability, employment, family matters, housing and homelessness, immigration, welfare benefits and tax credits. They may offer you formal representation at a court hearing or tribunal and provide an Advocacy Service for people who cannot speak up for themselves.

Citizens Advice Sheffield: Advocacy Services.

Advice Line: 0808 278 7820.

They also provide a Pension Wise Guidance Service. A free and impartial government service about your defined contribution pension options.

Money Helper: Pension Wise.

Their website also has a wide range of self-help information.

Citizens Advice Sheffield: Help yourself.

Sheffield Law Centre is also part of Citizens Advice Sheffield and delivers specialist legal services.

There are also a range of specialist information and advice services in the city including:

Age UK Sheffield (for people aged over 50 years)

Age UK Sheffield.

Call: 0114 250 2850.
Alzheimer’s Society (for people with Alzheimer’s and dementia)

Alzheimer’s Society.

Call: 0333 150 3456.
Cancer Support Centre Weston Park

Cancer Support Centre.

Call: 0114 226 5000.
Cavendish Cancer Care

Cavendish Cancer Care.

Call: 0114 278 4600.
Deaf Advice Service

Deaf Advice Service.

Email: deafadvice@citizensadvicesheffield.org.uk.
Disability Sheffield (for people with disabilities and long-term conditions)

Disability Sheffield.

Call: 0114 253 6750.
Sheffield Autistic Society

Sheffield Autistic Society.
Sheffield Carers Centre

Sheffield Carers Centre.

Call: 0114 278 8942.
Sheffield Mencap (for people with learning disabilities)

Sheffield Mencap.

Call: 0114 276 7757.
Sheffield Mental Health Guide (an online information guide for people with mental health problems)

Sheffield Mental Health Guide.
Sheffield Mind (for people with mental health problems)

Sheffield Mind.

Call: 0114 258 4489.
Sheffield Royal Society for the Blind (for blind and partially sighted people)

Sheffield Royal Society for the Blind.

Call: 0114 272 2757.

It doesn’t matter whether you’re looking for information or advice for yourself or for a person you care for, contact any of the services above, who will be happy to help you.

There is also advice and information for:

Armed Service Personnel (ex-service men and women and their families and friends).

Sheffield City Council: Armed Forces.
LGBTQ+.
Refugees and Asylum Seekers.

If you're looking for information and advice on a housing issue, look in our Housing section.

If you're looking for information and advice on a health issue, look in our Health section.

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View all services on the directory that provide information and advice.

Also advice for: Carers, Health, Housing, Careers, Money.

There are a range of services which give money advice in the Money and Legal section of the directory.

Money and Legal.

This includes organisations that can help you with:

the cost of living crisis
claiming and maximising benefits
debt
setting up a bank account when you've been refused elsewhere
borrowing money when you've been refused elsewhere
scams
and much more.

There are also some really useful websites which provide great money advice and information:

MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise. You can also get free, confidential help by chatting to an advisor online or ringing their helpline on 0800 138 7777.

There are several websites which can help you find a trusted trader, including:

Which?.

TrustMark , a government backed website.

Sheffield Trading Standards are responsible for the enforcement of laws controlling the accuracy, description, price, quality, quantity, and safety of goods and services.

Sheffield City Council: Sheffield Trading Standards.

Citizens Advice run a consumer helpline.

Citizens Advice: Contact the consumer helpline.

Call: 0808 223 1133.